Hampton Inn & Suites Complaint - Little Information - Hotel
WHITE PLAINS, NEW YORK -- Plain and simple I was given a tax bill randomly at the end of my stay. . . There was no heads up at all that I would be receiving this bill. So when I saw it on my last morning waking up, I went down to talk to the front desk about it and see what was up. I was very polite and asked why it was not just added to the original bill that I paid for the room in the first place. The Clerk behind the desk named "JOHN" A fat ignorant man, decided that it would be a better idea to tell me the consequences if I were not to pay it. This was very rude and was not the time, as early in the morning as it was, But keep in mind there was a sign right next to me and him that read "If you are not COMPLETELY satisfied with your stay we don't expect you to pay". I told him that I was not satisfied because he was very rude and because there were renovations going on. . . he proceeded to tell me he would send the bill to collection and I would be taken to court. I also I was not the only person complaining to the front desk during my stay.
So if you are planning a stay at this particular hotel, DON'T!!!!!! There is a better one right next door :-)