Home Depot Complaint - Bad Job And Horrible Servicing
NEW YORK, NEW YORK -- Ordered a new wood floor for my daughter's apartment and it was installed in Dec. 2007--bad installation from American Carpets--a subcontractor--their guys did not speak English. I called the store and the installation company every day to say how bad the job was and asked that they send a supervisor. Never happened..floor came up within a week. Second installation, better installers, but product from Home Depot was defective and again, it had to come up. Apartment was a mess for 6 months while this was happening and they had the nerve to charge me an astronomical amount of $ minus they said a fair discount of $5,000. This sloppy job, defective product and total mess in the apartment for months and now I am being billed $11,995 for a little less than 800 square feet of flooring with a "$5,000 discount". Do not buy anything from Home Depot.
By the way, their corporate office never returned my phone calls.