Best Buy Informative - Apparently They Think We Are Stupid People!!!
GRAND RAPIDS, MICHIGAN -- I had bought a 19" flat screen monitor for my computer because my old one went out yesterday morning. I got a good deal and the staff was very helpful. No problems until I had to go back. I got the monitor home and hooked it up to the tower of my computer and I had no signal. So, I call the geek squad. They asked me to bring the monitor and my tower in so they can hook them up and see what they can do. So I load everything up and back to the store I go which is a 25 min. Drive.
So, a female with the squad has me put my tower on the counter, not the monitor mind you!! And proceeds to smell my fan on the back claiming she smells something burnt. Then takes the sides of and says my motherboard is back, I have 5 or 6 popped somethings or another, and my power supply isn't good enough. Now, here's the kicker. I told her I had just taken the sides off myself and made sure the tower was clean before I bought it in and didn't smell anything burnt!!
Also, the tower hadn't been turned on for almost 24 hours because the monitor wasn't working. So I took my tower and left. Although, i'll give the rest of the staff credit. They took the monitor back without a problem. I got home from that pain in the butt trip and plugged the power supply back in because I forgot about a disk that was in the drive and it powered up just fine with no burnt smell.