MetroPCS Complaint - Metro Pcs says they have refund guarantee
LAS VEGAS, NEVADA -- You should start laughing now, I wish I would have. Metro Pcs states on their sales papers and on their new phone boxes that if you are not satisfied with their serivice that you can return your phone and get a full refund as long as your total talk time doesn't exceed a certain amount of time. I think its an hour. Anyways so I paid cash for it, Took the phone out of course & tested it and the service wasn't as good as I was told it would be. In very important areas it wouldn't make calls at ALL! Text would not go threw either. So I took it back asap, was accepted for the refund and told they don't do cash. I would get my check for $160.00 by June 28th. Its July 22nd and nothing.. I have a feeling they are no good so I am listing in hopes they will see this and keep their word without me having to write them or go to the news station. I want my refund! Dont trust them!