Bath & Body Works Compliment - Good Customer Service
WEST NYACK, NEW YORK -- People always write and complain about the bad experiences and the complaints... rarely are positive things acknowledged.
I shop at the Bath & Body Works at the Palisades Mall in West Nyack, NY., as my choice location of Bath & Body to shop at due to the good customer service. There is a young man (dark hair, I believe his name is Mike) there who is always courteous, always greets customers when they walk in, and always has a smile on his face. He makes himself available to answer any questions, and seems to have a LOT of knowledge of the products they are selling. (ex. something is discontinued but they'll have it back at the twice annual sale)
When leaving the shop, he always thanks us for coming in. I myself am a manager in retail, and wish that my staff had even half the customer service that this guy has. He always makes shopping there a nice experience and I hope that his company is aware of the great employee they have working there.