Maytag Corporation Complaint - Maytag is Junk!!! Do Not Buy Maytag!!
ONEONTA, NEW YORK -- I STRONGLY ADVISE: DO NOT PURCHASE MAYTAG!!
I hate Maytag!! Maytag is a complete scam and I would advise not purchasing a Maytag product ever!! We've had nothing but bad experiences.
In 2005, we purchased a Maytag Washer and Dryer (heavy duty, commercial grade, etc), not because our existing machines didn't work, but because we thought it would be wise to upgrade (after doing a whole house remodel project). A year and half after the purchase, the dryer wouldn't start. Maytag charges $70 just to come to the house to diagnose...then you have to add parts & labor. So, almost $200 later, the dryer is fixed.
Then, the washer acts up. During the spin cycle, it can't balance, makes crazy noise, etc. So... another repair charge!! And this is only a year and 6 months.
So... stupidly in May 2007, we purchase a $700 Quiet Series 400 dishwasher from Maytag. A year and 2 months later, I go to start a load and it doesn't start. So I call the store. He tells me to shut the circuit breaker off for at least 2 1/2 hours. How convenient...when I turn it back on and the machine still doesn't start, the store had just closed. So the next morning, I call...asking for an answer as to how I am at any advantage by spending more money on what was thought to be a higher quality product...no answer of course. Just, "Ma'am...appliances break." After a year and 2 months??!!??! So, of course I'm very upset and still looking for an answer. Then he infers that it was my fault for the appliance breaking. Please note: it is just me and my husband, no kids, only 2 people's dishes being washed!!! So, here I sit on Sunday and the service man cannot get here until Thursday. (If possible, I'll try to update this with the cost of repairs.)
By the way, with this model came a bunch of 'bells & whistles'. In less than a year most of these plastic extras actually snapped/broke. My husband actually had to zip-tie the prongs to stay up. UNBELIEVABLE!!
I STRONGLY ADVISE: DO NOT PURCHASE MAYTAG!!
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