Hines Park Ford Complaint - Ford Dealership Service

Review by Anonymous on 2003-11-26
DETROIT, MICHIGAN -- My father worked for Ford Engineering for more then 30 years. He always purchased Ford cars and I have mostly purched Ford trucks. We both had such poor service at dealerships that both of us stopped taking our vehicles to Ford Dealers for service. I worked at Hines Park (Detroit) for a year and know what happens behind the scenes. For most of the 30+ years we had stayed away from dealers. Recently I purched a Ford Focus at Hines Park. I took the car back for service and nothing has changed. My hydraulic clutch still leaks oil onto my clutch pedal and the defective rim, which has destroyed my 2nd set of tires, is still not replaced. The dealer charged me for an alignment. I asked them to realign my headlamps and they could not even do that right. By the way Ford cars suck and I have had good luck with my trucks. Itís the dealers that suck the most!
Comments:1 Replies - Latest reply on 2003-12-21
Posted by Anonymous on 2003-12-21:
i fully agree i have a 2000 focus and its a lemon and cant find any one to care or to talk to me about it

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