Dormia Mattresses Complaint - Terrible Mattress
My husband and I purchased this mattress at a Dormia retail store in the Garden State Plaza Mall in Paramus, NJ. For the first year we loved it. Unfortunately, the quality quickly deteriorated. The mattress is extremely lumpy and both my husband and I wake up with awful backaches. We searched Google for complaints on Dormia and were overwhelmed with the responses.
We have since disputed the charge on our credit card (supposedly a 25 year warranty) and have forwarded our credit card company over 20 similar customer complaints we found on the net.