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Radisson Complaint - Radisson Hotel Worldgate Kissemme FL - False Advertising No Sleep Number Beds
False Advertising No Sleep Number Beds - Complaint
KISSESSIMEE, FLORIDA -- We made reservations for four two teens and two adults, request handicap access for myself.
Instead of two Queen beds we had only DOUBLE Beds, hard as a rock. But we did have Queen headboards attached to the wall. Forget the advertised Sleep number beds they don't exist. Bathroom open the door hit hits the toilet seat. Tub shower with a high tub wall 30 " high 6 " from toilet. HOUSEKEEPING forget it two people worked on the floor all day but I don't know what they did ?? maybe watch TV in the rooms because the beds were only made 1 day out of 4 and one night we got back from the parks at 11PM to find no clean towels NONE we had handed the dirty towels to the housekeeper on the way out the door as she was ready to enter as we were leaving for the day, Refrigerator was poor in cooling. NO Microwave as promised.
PLUMBING was the pits running toilet, sink filled with water quickly and took forever to go down. Bathroom open the door and the door hits the toilet bowl, Handicap access requested well the tub 6" from the toilet had a 33" height too high for me to climb but they did have a bar to help you climb the wall if you could.
I don't ask much when I travel working plumbing accessible shower etc. clean towels.
None of that at this Radisson.
Instead of two Queen beds we had only DOUBLE Beds, hard as a rock. But we did have Queen headboards attached to the wall. Forget the advertised Sleep number beds they don't exist. Bathroom open the door hit hits the toilet seat. Tub shower with a high tub wall 30 " high 6 " from toilet. HOUSEKEEPING forget it two people worked on the floor all day but I don't know what they did ?? maybe watch TV in the rooms because the beds were only made 1 day out of 4 and one night we got back from the parks at 11PM to find no clean towels NONE we had handed the dirty towels to the housekeeper on the way out the door as she was ready to enter as we were leaving for the day, Refrigerator was poor in cooling. NO Microwave as promised.
PLUMBING was the pits running toilet, sink filled with water quickly and took forever to go down. Bathroom open the door and the door hits the toilet bowl, Handicap access requested well the tub 6" from the toilet had a 33" height too high for me to climb but they did have a bar to help you climb the wall if you could.
I don't ask much when I travel working plumbing accessible shower etc. clean towels.
None of that at this Radisson.
Comments:
Posted by bargod on 2008-07-28:
That's too bad to hear about your stay. What happened when you complained to a manager? you should send a letter to corporate.
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