Sears Complaint - Sears Not Honoring Maintenance Agreement
We have a maintenance agreement with Sears for our central air conditioner. It stopped working on July 13th, 2008 just before a dangerous heatwave, with temperatures in the mid 90's. It is now July 29th and they have not repaired it yet. They keep jerking us around. I had just been released from the hospital when it broke. They would not help us in any way. We are going to cancel our maintenance agreement and our Sears credit cards.
We will no longer deal with Sears or Kmart. They are liars and cheaters and do not honor their maintenance agreements. We wasted our money.