Samsung Electronics Co., Ltd. Informative - The Worst Company I Have Ever Dealt With
NEW YORK, NEW YORK -- The absolutely worst company. We bought printer for business. It printed few pages and then started double print.
I called their tech support. After long wait, I was told that I need another toner, which was not on warranty. I bought another toner. The same problem. Obviously toner was not the problem. Call again. Spoke to one person, than another, was put on hold for 40 minutes and than call was dropped. Call again, talked to manager whose response was that it has to be problem with my phone. Was put on hold again.
2 hours later I was told that they can only exchange it for refurbished unit because they do not any new available. Can you believe that ?
I would never buy anything with Samsung name on it. Absolutely nothing. Ever !