Sony Electronics Inc Complaint - Sony KDS-70Q006 - Extended Warranty / Customer Service
I purchased a KDS-70Q006 Qualia unit back in November 3, 2005 and carries a 3yr factory warranty.
I know that this high end unit has been discontinued, my unit is still under the 3yr factory warranty and I also just purchased an extended warranty for $802 for 3 more years, I have other friends that purchased the same warranty 3 months ago for $507 from the same place, this is Sony putting the screws to the working man. "Sony" My concerns are for the purchase price of $10900 for the Qualia and $802 for the extra warranty, for a grand total of $11702. And the optical block has been failing around 3yrs +- And the cost to have the OB replaced, I have been told is $5000, when my warranty ends only after 6 yrs I may have spend $5000 to have it replaced, this is not fair to the customer.
From what I’ve been reading the replacement OB is still designed the same way, which will fail again in 3ys +- I think Sony needs to step up to the plate and fix their problem.