Uverse Complaint - Beware Of AT&T Uverse!
GLENDALE, CALIFORNIA -- I, like many others long-suffering-financially- abused cable subscribers, decided to end the misery and embrace my right to free choice. Out of all the options available to me, AT&T Uverse seemed like the logical choice since I was already getting my telephone and my Internet DSL services from them and they were quite satisfactory. Boy...I really went for the greasy pig when I started using my "logic." Uverse promised higher quality fiber optic state of the art TV viewing and faster Internet but after three weeks of usage those claims have proven as real as Alice in Wonderland! To begin with the Internet runs about 30% slower and occasionally gets stuck, like frozen. I did not notice any substantial image or sound improvement on my TV and searching for channels that go from 02 to the 5000s is not pleasant. I bought the 200 channel package and they are spread all over. (Consulting over and over again the much-cluttered booklet with the channel list is not pleasant either.
Sometimes when you dial a channel from your remote all you get is a frozen picture... You have to go back and forward for 3 to 5 minutes before you get the image to "move"... That NEVER happened with cable. In short, keep away from UVERSE... I'm planning to cancel as soon as the rebate and initial billing come through.
I have no idea where to go next since anything with a dish is out of the question due to where I live. If anybody has a suggestion it'll be greatly appreciated.