Total Protect Home Warranty Complaint - Please Do Not Buy Total Protect Or Fidelity National Home Warranty - A/C Unit Or Part Never Repaired
A/C Unit Or Part Never Repaired - Complaint
LA QUINTA, CALIFORNIA -- They are so bad. After 20 days of filing my claim with Total protect they have not "authorized" the replacement of the a/c or the part, they told me today that they lost the claim paperwork. Is not enough for them that we are at 120º here in California and that we are sleeping on the floor with our three kids or that a scorpion got into our house because of the heat, does not matter that we spray for bugs, all type of bugs are coming inside our home because of the windows open to let the "air" get in. They just did not care, representatives are a bunch of ignorant people.
This company sooner or later will get what it deserves as well as all the rude, mean, ignorant, stupid and unprofessional employees that contribute with their attitude - they are also consumers and they will be treated the same way they treated me during 20 days that I waited for them to send someone and fix my a/c because they have to pay their nasty karma.