Forever 21 Complaint - Refund
MILWAUKEE, WYOMING -- The manager at Forever 21 at Mayfair Mall, Milwaukee, WI offered me a refund by mail on March 29, 2008. Over four months later I have not received any refund. I made over a dozen calls and emails to the store, two district managers and the company to no avail. They promised me my refund would be expedited in May and in July they promised a refund to my credit card within 48 hours but still no refund.
Their lack of customer service is appalling. A consumer shouldn't have to work so hard to receive a refund.
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