Olive Garden Complaint - Olive Garden - Chesapeake, VA - Horrible Service
CHESAPEAKE, VIRGINIA -- Our waitress, Trinny W's service was the worst we have ever received at an Olive Garden. We have been to many Olive Garden's all over the country and have never been treated so shabbily. She did not bring us plates! She did not bring us silverware! And told us that we would have to be charged for the complimentary salad if everyone in our party didn't order an entree! What we ordered was more than sufficient to feed our family and we actually had leftovers to take home. We got the sampler appetizer (3 different appetizers) and a large pizza (8 slices) which was an entree that we all could share (2 adults & 2 children). We've ordered the same thing many times before and gotten the big salad and breadsticks every time complimentary before our meal. Trinny W charged us $2.95 three times on our check for individual salads! I don't know if she is new and needs better training or was just having a bad night but I really wanted her superiors to know how badly she is treating your customers. Not only was she neglagent in providing us with plates and silverware but she also overcharged us on our check for salad that is supposed to be complimentary. Needless to say Trinny W received no tip from us! We will not be returning to the Olive Garden on Chesapeake Square Blvd. in Chesapeake, VA. Thank you, The Cole Family.