Kentucky Fried Chicken Complaint - I have NEVER been so HUMILIATED!
PORT HUENEME, CALIFORNIA -- I just got into an argument with the “manager” at KFC over corn on the cob! What the hell? I asked for corn, I got cole-slaw. I tried to be very polite, no really, but that got me know where! They were busy, about 7 people behind me waiting to order so I knew they were trying to get everything done quickly, but that is no excuse for humiliating me like they did. I explained to the young girl behind the counter that I used a coupon for the meal and it specifically said you can have either cole-slaw or corn. I choice corn but got slaw. She looks at me very confused. I asked to speak to her manager. Managers always take care of things right? Not at KFC. So here comes the "manager". She’s angry! Why is she mad at me? Because I’m holding up the line! She starts going off on me in half Spanish and half English. I told her to slow down and asked to speak to another manager, she says’ “it’s me, what do you want”? DEARGOD where am I? Again, I explain the whole cole-slaw vs corn on the cob. She says “No no, only cole-slaw with that” I said, "it’s on your coupon". She says. “What coupon? Where is it at?” Like I’m lying to her.? I told her I gave it to the cashier when I placed my order. I said “get a coupon, I’ll show you” she says “No no, we don’t have coupons". A lady standing behind had a coupon so I asked to borrow it. I put it down on the counter, pointed right at it and said “there” She says “where? Where does it says that?” I said “right here”!She just shook her head no. I said, "just give me a corn and I'll pay for it". Yes, I was defeated. She turns around ,and loudly says something in Spanish. So now every one behind the counter is staring at me. The younger girl brings my corn in a bag. I asked for butter, was that wrong to ask for butter? Yep. The nerve of me asking for butter after all the time I've waisted and put everyone through! She walks away and returns with her hands cupped together and literally throws the packets at me. I looked at her and said “that was really uncalled for”. I was mad but more embarrasssed. How can they hire people who FIRST-don’t speak English-sorry, this is America-and SECOND-don't smile and are not courteous? I will never forget the feeling I felt leaving that KFC. I intend on filing a complaint with the highest person possible. I will never go back there again. They lost my business, my children’s business and my children’s children’s business. I felt discriminated by them and oh yes, I am holding a grudge.