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Artisiana Complaint - Olive Wood Products Bought Wholesale

Review by jlgriffith1 on 2008-08-02
I ordered over $3500.00 worth of items from Artisiana. The olive wood products arrived with many broken and cracked items and some that had been infested with termites. There were also missing items which I had ordered. I have a email from a saleswoman from this company saying she was trying to get me a refund but I have received absolutely nothing...no refund and no replacement of all the damaged merchandise. I have documentation proving that the wood products were insured by Artisiana. Looks like they filed a claim with the insurance company and kept the money! I have pictures of the damage. Anyone who might want anymore information may contact me at jlgriffith1@comcast.net. BUYERS BEWARE of this company. They are crooks!!!
Comments:2 Replies - Latest reply on 2008-08-03
Posted by Hugh_Jorgen on 2008-08-03:
I would imagine the US Dept of Agriculture would be interesting in a company importing termites into the US. It might be worth a call to see if they can help.
Posted by old fart on 2008-08-03:
It would have to be drywood or Formosan termites..
We already have both in the U.S.
Your local state agriculture department would be able to identify either..
Where were these items manufactured?

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