BMW Complaint - Service at Mt. Kisco BMW
MT. KISCO, NEW YORK -- The new "state of the art" facility at Mt. Kisco BMW has earned my total lack of respect. It just opened up on Kisco Ave in Mt. Kisco and has touted itself as being the "state of the art" service center for BMW. After having my 2004 325xi serviced at the station - 2 weeks later- I was told that it was all ready to go.
Three blocks away from the dealership my oil gauge lit up. I drove it into a PitStop just to see if it needed oil. [why it would need oil after a total workover is beyone me but hey one never knows] and sure enuf it needed 8 quarts. Not only that but the anti-freeze was totally devoid of anit-freeze and completely filled with pure H2O. The technicians couldn't even up it up without burning themselves.
As if that wasn't enuf they charged me an extra 3500 for things that it absolutely needed [after telling me that it needed a few things]. Beware!