DeWin Complaint - Services Added Against Despite My Refusal
During the activation call with Capital One, the reps offer a Payment Protection service which is supposed to protect you in the event that you become unemployed, etc. I refused the service. Today, I check my statement and they have added it anyway. I called them and they reversed the charge with no arguments (because they know they did it wrongfully in the first place).
I am certainly writing the BBB and will pay that account off quickly. They won't make much money off of me.