Prime Time Steak House Complaint - Don't Ever Go There! Ahh!
HOUSTON, TEXAS -- I started the day planning to take my boyfriend out for a great dinner for his birthday. He chose the place he wanted to go. It happened to be Prime Time Steak House on the north side of Houston. It was in the middle of the day on a Thursday. The place was pretty empty. Looked at the menu it was a little pricey but we wanted a great meal. I figure the food and drinks must match the price. I order a glass of tea and calamari to start. As a drank my tea to my horror I felt something in my mouth that didn't feel right. It slid out of my mouth into my hand (OH MY GOD!) it was a ROACH! a brown disgusting ROACH in my tea. It was in my tea. I sucked it up threw my straw and in my MOUTH it went. I put it on the table and ran to the bathroom. I screamed in horror. After being sick and washing my mouth out. I came back to the table. My boyfriend didn't know what happened. I pointed at the thing on the table. He was disgusted. My God I am still HORRIFIED. The Owner came over to talk to us.
There was nothing he could say that would make this alright. Then one manager came over and wiped the roach off the table and dismissed the whole thing as if it never happen and treated us rudely. I am truly upset and disappointed.