PotatOH! Informative - Great Product But Customer Service?
MONTE VISTA, COLORADO -- For years my wife and I have enjoyed these baking potatoes which you can just pop in the microwave for 5 minutes and Voila!...but recently this company has discontinued the "zipper" which made it extremely easy to unwrap the hot potato when it was done. As an appreciative customer, I attempted to correspond with them via the website provided on the label.
Imagine our surprise when we discovered customers are evidently unable to email them at this site. Even more surprising, this website has many links to customer service training, but as far as I can ascertain, no way for happy, mad, or any other type of customer to correspond with them electronically.
As a loyal customer, I will revert back to letter writing and give them my "3 cents" (plus the 42 cents for the stamp)...