Apple Computer Inc Complaint - Poor Customer Relations
WEST FARGO, NORTH DAKOTA -- I have a recommendation for everyone--do not buy an Apple product ever!! My son bought an i-Pod Touch five months ago and the battery already will not charge. We contacted Apple and they had us send it in. They claim it had water damage which we absolutely don't remember, so of course we will have to repair it at a cost of about $200. And if you ever call their customer service number be sure to have at least two hours to sit on the phone. That is what I had to wait.
We never have had this bad of service. My family has had to deal with Sony in the past and it was a breeze. No hassles at all, we were refunded a new product right away. So be warned don't deal with Apple!!!