Dell Computer Corporation Complaint - Dell needs to be sued, it is a fraud!
TENNESSEE -- My computer has locked up. It was taking so long with customer service, I had to take off from work to try and fix it. After three hours and eight people, yes eight people, my computer problems still remain. You can barely understand anyone because they are all foreign. They refuse to send a technician to help. They have me taking my computer apart...I did everything she said, and then she tells me I haven't taken the computer apart. I asked her where did these pieces in my floor come from? She tells me to find a tool or knife to take cards off the mother board. I'm not stupid, but I am not a computer tech. I don't think I need to be taking my computer apart. They sure don't tell you this on their commercials. I asked where they are located so I could bring it in. They are located in India, and refuse to send help. The warranty is a fraud, and the tech help is a joke. The way they treat their customers is criminal. They take your money, and leave you helpless.