Indy Air Care Informative - The Good & The Bad
INDIANAPOLIS, INDIANA -- I started with this company due to an add that came in my mail. It was to save so much to get cleaning done on our Furnace. I saved that, But then they asked to add more and more to the order at such and such prices. They offered me a discount on top of that near the end IF I agreed to tell others about them. This was good too. I wouldn't let them charge me more than I had to afford to go with though. As items they asked me if I needed done were accumulating, I went with what I needed done most and with what I had to do it with at the time.
Advice: Don't let any company try to charge you more than you can afford at the time of service/s. Don't let them try to add on more than you need. If you don't understand something, ask.
I bought the supposed FREE additional cleaning service to be used before the next year was up. that was a good deal, But I had problems with this when it came time to get the Free cleaning. What happened was: They sent someone who had a buddy with him to clean and the buddy wasn't as it turns out, supposed to be with him at time of MY cleaning. they had other complaints too not only mine that day. The guy was rude and looking around to steal stuff and speaking in another language we didn't understand. he made us move furniture so he could start to clean. He asked Hubby to move his car before they started any work and it wasn't even in his way. It was in OUR driveway. He was VERY rude to me. We won't go into the rudeness details though, too graphic. Needless to say, he got fired! : )
So, we had to make another arrangement to have someone come out and then that didn't work cause we suddenly had to be somewhere when they were expected. So, we made another attempt to schedule an appointment. This time the 2nd owner of the business came and cleaned for us and everything was smooth sailing from then on. Will I ever use this company again, Probably not.