Julia's Bra Shop Complaint - Online Store is a Rip Off!
Don't be fooled by juliasbrashop.com online ads. The prices look good, everything looks and sounds great until you actually purchase something from them. About 4 months ago I purchased 2 items. They were both the same, just different colors. I clicked on the credit card box for payment, but was automatically sent to the PayPal site.
Since I already had a PayPal account I decided to just order that way because I didn't want to have to start over with my order. They sent the white one, but said the beige color was on back order. They also charged my PayPal instantly for both items. I have never received the 2nd item even after emailing their "customer service" department. It claims on their site that they have a 100% guarantee for customer satisfaction. They state that they will contact you the following business day. I have sent at least 5 emails to them. I even asked them to just send me the same item in white that I had previously received, but no response. I tried calling their "customer service" phone # and only get a constant busy signal.
I also made a claim with PayPal and that was another joke. They said that Julia's Bra Shop was not one of their guarantee listings. Well of course not. This company must know that they can steal peoples' money with no recourse. Don't get taken by these rip offs!!!
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