Steamforce Car Wash Complaint - Don't Get "Steamed" At Steamforce Carwash

Review by Steamed in Greenville on 2008-08-07
GREENVILLE, SOUTH CAROLINA -- To avoid being "steamed", stay away from the Steam Force Car Wash. We saw them on television, and it was said that they advertise using less water, and being green. In theory, it is great, but don't waste your money. Wait till you have an issue with the inferior job they do. My daughter paid $110 to get her vehicle detailed, and we were dismayed with the condition it was in when she returned with it: Gritty paint, dirty windows, half cleaned areas. My wife, my daughter, and I spent two hours scrubbing to get clean what they advertised they would do. That doesn't even include the exterior. They advertised that they clean the carpets on a detail, but there was hair and dirt on the carpets. I won't bore you with their complaint resolution process, lets just say if you want to speak to someone who is very sarcastic and demeaning, you won't be disappointed. This place it is a wonderful example of what poor customer service really is.

I know if they treat all their customers they way they treated our daughter, they will not last long. Down the street a couple of miles is Greenville Car Wash. You will get a quality car cleaning there for a lot less, and no hassles if there is ever a problem.
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