Time Warner Cable Complaint - People Calling Into My # Get An Out Of Service Message For 3 Months
SARATOGA, NEW YORK -- This company has totally missed the definition of service! I have spent gobs of time and energy in attempt to get Time Warner to fix our phone problem. Their customer service people are rude and keep telling me that it is the provider of the in coming persons phones that the problem exists.
Funny thing is when you call my telephone number that I pay for mthly you can get a recorded message from Time Warner saying the phone is out of service.
I have spent 3 months collecting data and sitting on hold getting an argument every time from customer service.
There is no way to complain if you ask for the manager you get put on hold until the call gets dropped. And round and round this goes!
Large companies don’t care they have you as a possession and you are held hostage to pay and waste your valuable time & being verbally abused by customer service! Americans we need to insist on what is rightfully ours!
I believe we, as customer whom has not been provided the service that we pay for should be able to back charge for all lost calls and time!
Be aware Time Warner is a very bad phone provider, and it will make you crazy!!!!