Federal Express Corporation Complaint - Fedex Claimed They Delivered My Package - That's News To Me
SOMERVILLE, MASSACHUSETTS -- I bought a very rare and expensive book, and the seller mailed it to me via FEDEX.
The package was to be delivered upon signature of recipient...me...
Guess what? The seller called me, and indicated his concern as when he checked the tracking progress of the package online, it was listed as having been delivered- having been left on my doorstep without a signature.
If a package was left, it is nowhere to be found. The seller thinks FEDEX deleted the signature required instructions because in one of the cities the package visited, a note mentioned the barcode was unreadable and was replaced-The seller contacted FEDEX, and he told me they had a total 'that's your problem' attitude. He was specific in requiring a signature- and FEDEX called him a liar, because they claim their records show otherwise.
The package may have been stolen... I don't know what to do... The seller will issue a refund, but I'd rather have this rare book...
I will never use FEDEX again..