Go! Airlines Complaint - Rude Agents - Reservation Agents
HONOLULU, HAWAII -- I am a hotel concierge and had to contact Go! Airlines by phone regarding reservation of my guest 3 times today. For these 3 times, I talked to 3 different reservation agents of GO! Airlines. They were all so rude and I got so mad on the phone. They were all cocky and had an attitude from the beginning. They do not know how to do customer service.
I should have got their names and asked for their manager.
Anyway, they need to work on their customer service skills !! And one more thing. I will never ever refer my guests to Go! Airlines.