Go! Airlines Complaint - Rude Agents - Reservation Agents

Review by Lisa808 on 2008-08-10
HONOLULU, HAWAII -- I am a hotel concierge and had to contact Go! Airlines by phone regarding reservation of my guest 3 times today. For these 3 times, I talked to 3 different reservation agents of GO! Airlines. They were all so rude and I got so mad on the phone. They were all cocky and had an attitude from the beginning. They do not know how to do customer service.
I should have got their names and asked for their manager.

Anyway, they need to work on their customer service skills !! And one more thing. I will never ever refer my guests to Go! Airlines.
Comments:1 Replies - Latest reply on 2010-10-11
Posted by momilei on 2010-10-11:
you don't have to worry about that anymore..I promise you. all the go! airline workers were replaced...right up to their managers.

sorry to say the comapny I work for staffed them and did a great job at hiring losers. true ones!

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