Cingular Wireless Complaint - theives! cingular is nothing but robbery!
MONTCLAIR, NEW JERSEY -- If I could do ANYTHING to keep people from going to Cingular I would!!!! They want your money and they will try to slip it out from under your nose and that is all there is to it. I've had quite an experience. A few times this year I've noticed a few sneaky things they've done to my bill. Once, they just randomly charged me for all of my nights and weekends for that billing period. ("Oh that's weird, the system must've just started doing that on it's own") Then, this past month, my plan was in effect for 600 daytime nationwide minutes with tons and tons of night and weekend minutes. I noticed that they did my bill as though I only had 300 minutes to use(which is what it USED to be). I called and they said that it was recorded that i spoke to someone and changed my plan and that I was changed over to 600 nationwide, yet somehow, that funny "system" of theirs just didn't recognize it when it billed me (so obviously, i got charged as though i had gone 300 minutes over my plan's limit), but those 300 minutes were part of the plan that i had set up ahead of that billing period.
the kiosk i recieved my cingular service from was run by elephant wireless(personally i don't think that a GOOD company would ever get involved with a big load of crap like elephant wireless.....they're worse than cingular) NEVER get involved with elephant, you will get scammed! I can bet money on this!....they will just take money out of your bank account without your knowledge and they will give you a very hard time about getting it back! if you want to hear my rant about them, email me.
be strong and never ever get involved with cingular! peace.