Plaino, LLC Complaint - Wimpy Player, Serious Security Issues
I have been a customer using the wimpy player for websites for over a year when just recently my entire website was hacked and used for the distribution of malicious software.
I had to hire an internet security company just to find out that the code written by PLAINO for the wimpy player left a huge door open for hackers to enter and change or add code to my pages.
This cost me $500 just in this companies fees, not calculating what the loss of business was being on Google's malicious malware list and customers not being able to search for my business.
Even after this, I still tried to make it work, since I really liked the player, but as soon as I installed one player on my site, my site was hacked again.
I have contacted "Wimpy Player" support numerous times without any response. I was really interested to see if they could just help me figure out how the hackers enter through their code. Nothing.
This company completely ignores the security issues their code contains, does not respond to customers with problems that could easily be solved.
I'm researching my legal options against PLAINO and the wimpy player brand. This Company has a responsibility to keep websites safe. Besides my expenses and problems, my customers and visitors were attacked by malicious code, possibly their identity stolen.