AT&T Long Distance USA Complaint - No Customer Service Whatsoever
SAN FRANCISCO, CALIFORNIA -- Irate CSR retaliates to a statement I made and disconnected my phone service which I've had for over 13 years. For three days I am told a variety of differing stories--phone service to be reconnected with no worries by 8 with DSL on the same day. At one point my call is routed to an outsourcing call center where my very feminine voice keeps being met with Mr. and sir this and that. Blind transferred to multiple departments on several occasions. On the third day without DSL, I am told this is unrealistic to think I will have DSL anytime soon.
It is a new account now and I will have to wait at least a week or more to have internet service. Switching internet service providers. You can have AT&T.