Lifelock Complaint - Lifelock... Useless And A Scam
A hospital in my area sent me and thousands of other people in my area a letter saying a laptop was stolen from their admin offices and everyones information was on there. So in good faith they offered everyone Equifax Gold Alert for one full year.
I received a new credit card in the mail the other day. My Zales account was taken over by CitiBank and they sent me a card to be activated over the phone. I called and activated it. This was 5 days ago.
The next day I received an email from Equifax Gold telling me a new account was opened up in my name. No alert from LifeLock whatsoever. I gave it a few days and still nothing from LifeLock.
I called LifeLock just now and explained to them what happened.
The rep basically gave me a little runaround but she said " LifeLock doesn't monitor your credit, they aren't allowed to ".
Her exact words. They put fraud alerts in your credit file so when someone or yourself opens up a line of credit, the creditor will call you. When I activated that card, LifeLock didn't do anything, only the free service from the Hospital theft. Go figure.
I will not be renewing my LifeLock in a year and I will make sure I watch to see if they charge me for the year and not tell me which I'm sure they will.