CVS Informative - Pharmacist Withholds Medication
LITTE ELM, TEXAS -- When the prescription the pharmacist gave me so much trouble about was presented, first the pharmacy filled the prescription then sort of dangled it out there and wouldn't let me have it. It was for my wife, who had waited in the car while I went inside to get it filled. The pharmacist began to play detective with me, and at first I didn't know what it was all about. The excuse was that I had too much medication. I didn't argue, and thought it could be cleared up if they just talked to the wife about it.
So, when my wife came inside, the pharmacist (I'm supposing this person was a pharmacist) implied she was doctor shopping, and it was explained to them that the reason the name of the doctor had changed was because she sees whomever is available at the office where, just as is common practice a pharmacy person would certainly be aware. It was after hours, as any pharmacist would also know, you aren't likely to get in touch with a regular office type doctor after hours to inquire why they would write a prescription. At any rate, the pharmacist person rejected any notion that we had credibility and demanded that the wife go home and get the previously prescribed medication and give it to them before providing us with the newly prescribed substitute.
Well, we told them we weren't going to do that, so they withheld the medication. The explanation was something about the law. I'm wondering just exactly how they think law enforcement and pharmacology are meted out together. I'm sorry, I don't have any illusions that there will be any thing done, or this person will see things in a different light. Maybe though, someone will benefit from my experience, and I'll have expressed my opinion.