Burger King Informative - Sandwich Quality
VIRGINIA BEACH, VIRGINIA -- Got a new steakhouse burger a few weeks ago. No deep fried onions on it and meat very dry and cold onion rings. Threw it all away and called. The manager called me back and offered my money back and I said no, then said on next trip in to say she owed me a meal and it would be free. Well, just got back from the place and was told the manager was on vacation and left no note so meal was not free. I had sale voided and am waiting for their office to open to call them. They lost a good customer forever.
The second time is the charm for me, no third chance and no excuses either. Sad customer relations... you don't further aggravate a customer. Your loss Burger King, not mine, lots of other places want my money and it's obvious you don't.
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