Polaroid Complaint - High Def TV - 37" HDTV
NEW PORT RICHEY, FLORIDA -- Purchased this 37" HDTV in December 2006, It's connected to DirecTV satellite with a HDTV box.
About 3 months ago started having problems with it screeching when it was turned on.When I called Polaroid, I was told I could get a replacement for $300 since the TV was out of warranty, but I would have to send my TV to California (paying shipping, of course). Well, this TV is only 18 months old. Since then, when the set is set for high def reception on the satellite box, the set goes haywire, (the picture goes out and all you get is vertical lines and loud noises). I had DirecTV out on July 26th to check the satellite box, it's okay, the problem is in the set.
I called Polaroid again, now they want $350 for a replacement and still have to send the set to California at my expense, or I can order the part (they know what it needs, they gave me the part number). The part cost $478 plus $65 deposit.
Then I have to get someone to install the part (more money). I would get the $65 back when I returned the defective part. And they couldn't/wouldn't give me the name of anyone in this area that works on their TV's.
So now I'm watching this TV without the high def that I bought the set for and still have problems with the screeching!
It sounds to me like they must have had this problem come up before. Anybody out there having this problem? Is there any help? Am I destined to resorting to buying a DIFFERENT BRAND to enjoy TV again?