Maytag Corporation Complaint - $1500 Maytag Fridge Fails Twice In Less Than 3 Years!
SCOTTSDALE, ARIZONA -- In August of 2001 we purchased a Maytag washer/dryer and refrigerator direct from Maytag. The fridge cost about $1500, so I assumed it was a quality product. Man was I wrong!
In August 2005 the fridge failed. It stopped cooling completely. We called Maytag out to fix it to the tune of about $350. I thought it was a little shady that a $1500 fridge would quit working in less than four years, but never the less it was still cheaper to have it fixed than shell out for a new one. It was crappy to have to fix a fridge that new, but not the end of the world. After it was fixed I also noted that the refrigerator side never again cooled as good as did before the initial failure.
By the way it was some type of micro-chip panel that went out. I have seen many other Maytag complaints related to computer and microchip type parts. It sounds like Maytag definitely has a problem in this area.
Fast forward to August 2008, and the fridge has completely quit cooling again. Exact same problem as before. I have contacted both Maytag and the Company that fixed it the first time, A & E Factory Service, and both have pretty much told me to go pound sand.
Am I being unreasonable to expect a $1500 fridge to work for more than 7 years? Or least least to not have the same problem twice within a 3 year period? I don't know. You tell me.
By the way, I also had the heating element on my Maytag dryer (purchased at the same time) go out. I was able to fix it with about 8 hours of my own time and a couple busted knuckles. That's 2 out of my 3 Maytag appliances failing within 7 years if you are keeping track. One obviously with multiple problems.
I know it cliche to say, "they don't build em like they used too." But man is it true. My in-laws have appliances that are going on 20 years old with nary a problem. Quite a contrast to the crap they are putting out today.
Needless to say, I will not put another dime into this Maytag fridge, nor will I ever buy another Maytag/Whirlpool product. I will also make sure an tell everyone that will listen the same. Just remember if you buy a Maytag product you are rolling the dice. Please do some research on the web to see that I'm not a lone voice of discontent.
More Reviews on Maytag Corporation: