Bank One Complaint - Avoid Bank One and Chase
ILLINOIS -- I lived in Champaign, Illinois for 15 years. People in that city consistently complained about service. I think that just adds to the other complaints I've read. Did they ever have any scruples?
Chase just raised my minimum payment from $500/month to $800 month. I just started getting electronic statements and was shocked to see that my interest rate had been raised to 23.9 from 5.99% This in the face of the fact that I had contacted them by phone some time ago and had been assured that my interest rate had NOT been raised.
Honestly, I don't think little people like me have any chance from the robber barons at Chase and Bank One.
For your information, their sister bank (father bank?) Chase Manhattan has no working email address. It is supposedly firstname.lastname@example.org but apparently they really don't want anyone to contact them. My email to that address had an error in the address bar. Enough said, I think.