Walgreen Drugstore Complaint - Bait and Switch - Drugstore

Review by Scadoo1 on 2008-08-14
CALIFORNIA -- I have been reading the ads in my newspaper for a toaster oven, advertised at Walgreens Drugstore, for $9.99, less rebate. I went to a store near me and they did not have it. The manager called another store nearby, and he said they had it. I went there, and they did not have it. I believe they advertise an item, then do not have it in the store when a person comes to get it.
I am getting a run around from the different stores, and I call it a bait and switch act, just to get me into the store.
Comments:5 Replies - Latest reply on 2008-08-15
Posted by F. on 2008-08-14:
I have never had a problem with Walgreen ads. If they don't have the item, I get a raincheck.
Posted by Anonymous on 2008-08-14:
Bait and switch is when a store advertises a product at a low price, tells you that item is not available but then tries to sell you a substitute product that costs more. What you experienced is a store running out of stock of a popular advertised item.
Posted by BobJohn on 2008-08-15:
On many sale items they have a very limited supply to sell. So you have to get there early to get the specials. I think your post gives the problem very clearly and quickly.
Posted by cherpep on 2008-08-15:
Common problem in many stores. The stores don't always know what will be on sale far enough in advance to make sure they have stock. Rainchecks are a good compromise.
Posted by JC on 2008-08-15:
If you ask for the store manager (not asst mgr) and ask nicely, he/she can order it for you through walgreens.com or you can order it and ask him/her (politely) to refund the shipping charges...

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