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Westside Chevrolet In Katy Complaint - Westside Chevrolet In Houston Commits Fraud On A Two Time Corvette Buyer

Review by Toddmeister on 2008-08-15
HOUSTON, TEXAS -- I took the SECOND Corvette I purchased from this dealership in to have the bumper replaced after a gentleman backed into me at the bank. His insurance said it was his fault and would cover it. The first time I went to pick up my car it was not repaired at all, the bumper was warped still and there were still scratches. The service guy said they would replace the bumper (as they should have to begin with) and they would call me in a couple of days.

Fast forward a couple of days...I got to pick up my car and the bumper is still scratched...thinking something is up at this point I confronted the service manager about it and Nationwide Insurance, since they were paying for the repair. The service manager didn't want to hear it, said there was no scratches and the told me to "get off his lot". After looking at my vehicle records I noticed that they had charged Nationwide for a new bumper but had no invoice for it. I made NationWide aware of this since they were paying for it, the adjuster came to see me and sure enough...the part number for my bumper showed it was still the original. Not telling Westside Chevrolet in Houston that I had found this out, I went to speak to the General Manager...he told me I was full of..you know what and that he had no idea what I was talking about. I told him I planned on suing to which he replied "go for it"...well I didn't have to sue because Nationwide sent me to another shop to have the part replaced...for real this time.

If Westside Chevrolet's Service Manager and General Manager treat someone that has purchased two Corvette's from their dealership with such contempt and as a target for fraud...how will they treat the average buyer. BUYER BEWARE.
Comments:6 Replies - Latest reply on 2012-12-06
Posted by spiderman2 on 2008-08-15:
I would report this dealership to the state insurance commission and whomever regulates auto dealers in your state.
Posted by Anonymous on 2008-08-15:
I agreee with spider; what they did is insurance fraud.
Posted by Toddmeister on 2008-08-15:
That's a good idea, I most certainly will do that. All one has to do is Google westside chevrolet and see how many complaints there are about their service department. If the owner has any sense at all, he'll fire every manager there before it costs his dealership.
Posted by Slimjim on 2008-08-15:
I'm sure this one cost them already as I'm betting Nationwide didn't pay for that bumper twice when the dust settled.
Posted by corvetteowner64 on 2009-01-14:
I have bought at least 6 cars or trucks from this dealer, 2 of which were corvettes. I have had the best luck with any problems, been treated nice. I can't understand this guy's problem. You need to talk to Bill. He will listen. It is a shame, this is a great dealership.
Posted by Barbara D, on 2012-12-06:
I am a 69 yr, old lady who went westside to get a new car and I took my daughter with me, I pick one out signed the papers and lefted that was done on the 19th of NOV. today is Dec 6, 2012 and I got word on Dec 4th that I would have to bring the car back becauseI was not the primary driver, that's the lie,2 salemen over there told lies and that is why I had to give it back, The GUY from GMC called and my 90yr old mother answer the phone and tried to talk to him, but he never understood one word she said. we didn't know who he was until later, he did not tell my mother who he was, there are three of us here who are Barbara's, WESTSIDE MANAGERS OR WHO ever they are in that office, doesn't know I can read lips and he called us BITCHES do not go there to get anything, they will RIP you off. don't ever walk out of that place without all the papers signed and you know for sure the bank ok your sell, or you will be going threw what I am, late payments on my car bad CREDIT BECAUSE of WESTSIDE, I am not going to let this drop. what they did was wrong and I am going all the way with this.

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