No.1 Korean BBQ Complaint - Food For People With More Money Than Brains
LACEY, WASHINGTON -- We just moved to Washington from Arizona, and there were signs, "Grand Opening!." We decided to try it, as we were very happy with another basically Korean BBQ in town. When we looked at the menu, we should have left right away, as the first two items on the menu were priced at $59.99. The restaurant was tastefully decorated, and the booths around the perimeter of the place had grills built in to the table surface.
We decided to give the place a chance anyway, and I ordered cheese balimbab and my wife ordered the pork and potato soup. Both items were priced at $9.95. After a few minutes, the waitress returned to our table to inform me that I could not get the balimbab as there had been a menu change, and no one notified the kitchen. Even though I was tempted to leave, I ordered the beef spare rib and vegetable soup.
At first blush, we were amazed at the size of the bowls, almost ten inches in diameter and 5 inches deep. Again, we had to call the waitress back, as the wife is allergic to shellfish, and it was easy to see either small squid or octopus tentacles in the soup. The waitress apologized, and said that the two soups are spelled almost the same, so I was almost finished before the wife got her correct soup.
By this time, she was thoroughly ticked off and told the waitress to just fix it to go. We let the waitress and the manager know we were very unhappy and would not return. We were charged the full price, and the smell of the soup when I reheated it the next day made my wife nauseous. The manager stated it was the Grand Opening, and they were still working outhte bugs. At least that is what I think she was trying to say, as her English was terrible. I told her her that for the Grand Opening, they should have all their ducks in a row and everything should be perfect. I said that with the prices they charged, I expected a better level of service than the local fast food joints would give.
When in Lacey, WA, avoid the No. 1 Korean BBQ at all costs. Just go about two blocks west on Martin Way and eat at Ace BBQ, the food is great and the prices are reasonable.