Wachovia Bank - Scarsdale, NY 10583 Complaint - Customer Unfriendly And Discrimination
SCARSDALE, NY, NEW YORK -- The staff here in this Scarsdale Wachovia branch are rude and extremely customer unfriendly. The manager is even ruder. I have seen her treating customers with rude comments. The branch also discriminates against people of color, old and very young. I am person of color. One day I was waiting patiently to see the manager for more than thirty minutes. I was assured by one of tellers and I was next. When the managers’ door opened, a white middle-aged lady, who had arrived at the branch after me walked in and closed the door. I kept asking the teller to intervene and tell the manager about me. She was so afraid and finally told the manager. She came back to me saying that the white lady was ahead of me, which was a total lie. I assume that the lady must be very rich. I have seen a similar experience with an old lady earlier. I walked out of the branch and told them that I was not going to open the account (They lost a jumbo CD account).
The staff in this branch has no concept of customer service. They seem to be lazy and rude at all times. Please do not use this branch. There are number of other options.