Barrister Global Network Services Informative - An Extremely Poor Company To Rely On When You Need Your Computer Repaired
LOUISIANA -- This is the second home PC that I have been attempting to get fixed through our Office Max warranty. Office Max has the company BARRISTER GLOBAL to service these warranties. The thing with this company is that you can't get past their Tech. Support people to get anything fixed. They give you nothing but the run a around and they certainly can't comprehend the words " I have already tried to download any new drivers available", "I have tried a different monitor", "Yes, I have tried the system restore/recovery" and the list goes on. They are entering the information you give them into a computer system and they read from the screen what it "might" be. Folks, this just isn't a bad dream with this company and this warranty, it is a nightmare that never ends. I fully believe that they don't intend on fixing it for the long haul. They fix it for the time being.
My advice to anyone who is dealing with this same company and the lack of getting their PC fixed by them is to demand to talk to an account manager or someone in upper management. I also urge everyone to spread the word about these so called warranties and this company that our Commerce Commission needs to investigate.