America Online Informative - AOL - WORST Customer Service
I thought I had cancelled my AOL account via phone after my computer died. Imagine my surprise at receiving a bill for 25.90 after cancelling my debit card. I mailed, to the address on the bill, a letter stating this account was cancelled. I now just got a bill for 103.60. I spoke to AOL to get the 103.90 reversed, they agree, I have not used my account in six months but I still owe the money. They settled for half (which I paid to save my credit as they said they would be reporting this bill). After being an AOL member for six years This is how you are treated!!
Their customer service people were rude and when I get a new computer, AOL will not be my provider, stay away from AOL!!!!!! I was my error in not getting a confirmation number but for customer relations, you would think they would have helped me