NCO Financial Systems Complaint - Unprofessional, Incompetent Staff and Management
I have recently experience a horrible experience with NCO Financial System. They harassed me for close to a month regarding a payment that I made directly to my credit card. When I finally spoke to their representative ([snip] and then the Disrespectful Account Manager) they all indicated that I will receive a receipt from them indicating that they are no longer working on my account because it was paid off. When I spoke to the Account Manager (who by the way is unprofessional) he stated that they do not provide letters of receipt and when I addressed him why would his representative tell me something that was not true he became enraged and told me that I should have paid my bills.
NCO Financial System have no right to tell consumer what they should and should not do. They have no form of ethics and have a tendency of harassing the consumer. What enraged the Account Manager was that I paid the bill directly to the credit card rather than working with this incompetent staff. NCO financial system staff have no idea what they are doing and use different forms of tactics to frighten or upset the public in order to get pay.
If you encounter a similar experience PLEASE complain to the Federal Business Bureau in order to get them fined or better yet get them all fired.
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