Macy's West Compliment - Three Very Nice Sales Women - Service
Service - Compliment
ANN ARBOR, MICHIGAN -- I want to write this letter of commendation for 3 of the loveliest sales women I have ever encountered. I was shopping in Ann Arbor, MI at the Briarwood location. My first encounter was with Anne in the women's department. I was searching for a top to wear with my black slacks. Anne took the time to accompany me to another department to obtain the correct size, she reserved a fitting room for me, and in short, did everything she could to make me feel important as a customer. I ended up buying more than I needed because I was so impressed with her knowledge and willingness to help. My second encounter was with Pinkie. While I was in the fitting room, I lost my sun glasses. My "Armani" sunglasses. Once I noticed them gone, Anne suggested that I re-trace my steps.
I returned to Pinkie's department, and gingerly requested if anyone had turned in sunglasses. I was overwhelmed by the care that had been taken to secure my sunglasses in the event that I would return. My last encounter was with Georgia in the jewelery department. Extra special attention to helping me pick out just the right jewelry to compliment my outfit. This day, July 26, 2008, spent in this store was memorable. All the more so, because this kind of service is what consumers should be getting all of the time.
I was doubly impressed because this first class service doesn't appear to have hit my area yet. The Macy's that I shop, Brockton, MA at the Westgate Mall and Braintree South Shore aren't even close to this first class customer service.
Bravo Ann Arbor, Michigan.