Cox Communications Inc Compliment - Excellent Customer Service - Review of Services
IRVINE, CALIFORNIA -- I was going through my bills over the weekend, and with the price of almost everything including gas going up, my outgoing expenses were getting out of hand. One of the first things I thought of doing was disconnecting my cable TV service. The price is a bit expensive and TV is a luxury, not worth dipping into my savings for and something that I can live without. I went into the Cox Store in Irvine, explained my situation to the customer service rep, told her what I was paying and why I was going to stop my service. Well, she was interested in keeping me as a customer. She evaluated what I was paying with Cox for TV and with AT&T for my phone service and DSL. By the time she was done I had Cable TV, internet service and digital telephone for about $5 more than what I was paying for just the TV. That is going to save me about $60 per month since I can do away with AT&T all together.
It is a 6 month promotion that will expire, but it is 6 months that I would not have had otherwise.
Thank you, Cox!