Metro Van Lines Informative - Misleading And Cheating Moving Company That Will Take Your Money
ROCKVILLE, MARYLAND -- The moving company quoted me a fee of $445 for 3 men, 1 truck, 1 hour for traveling and 3 hours of service. When the work was over I end up paying $900 for the service which included $374 for packing and moving materials. They charge $6/blanket that are used for their entire customers (which they claim they used 20 blankets), $75 just to pack up my TV, many rolls of tape that did not add up. By the time they took their sweet time moving my things, plus 10% for gas charge and 5 hours just to move a two bed room apartment right up the road. I was faced with a $900 bill in which I had to pay before they would take my things off the truck. I felt so betrayed, used, mislead, upset, and was taken advantage of. I asked the mover if they had complaints of their service and he informed that they had several complaints in the pass.
I will never ever use this company again and I will caution everyone that this company will steal your money and there is little you can do once they load your furniture. They do not let you know what they are charging you for until after the fact and they have possession of your items. They are a BIG RIP OFF.