Delta Airlines Complaint - $25 Charge To Purchase Tickets By Phone
I was unaware of Delta Airlines charging you $25 to purchase a ticket by phone, until I saw the charge on my credit card billed separately. I called a customer service supervisor because I was not informed prior to purchasing my ticket that I would be charged a "service fee" for using my phone. She said "there is a recording while you are being connected stating this."
I called several times to double check and there is NOT. The recording states "lower fares MAY BE available on Delta.com" nothing about a charge of $25 PER ticket to buy by phone.
We haven't even taken our anniversary trip yet and already I am disgusted with Delta Airlines.